FAQ's - KK Designs

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FAQ's

How can we help?

When can i expect my order?

Once your individual case has been printed and has left our office, you will receive an e-mail with shipping information. Your parcel will be delivered to your delivery address within 3-5 days, if you would like to receive your order sooner please contact us: info@kkdesignslondon.com Please note that delivery times may be longer than usual during campaigns and promotions. Please note that international parcels will be sent on a tracked service and tracking information can be provided. If it has been more than 7 days since you placed your order and you still have not received it, please contact contact us on: info@kkdesignslondon.com

How do i return my order?

Please contact info@kkdesignslondon.com to request a return.

Where are you based?

KKDL is located at 1 Omega Building, Smugglers Way, Wandsworth, London, SW18 1AZ

Do you Design Mobile Phone Cases in the UK?

Yes, all our mobile phone cases are designed at our London Studios.

Why are your Products Special?

KKDL delivers the best in UK manufactured machinery together to ensure that colour reproduction is of the highest quality. In addition, our cases have also been carefully selected to guarantee the very highest quality finish.

What types of phones can you provide?

We can produce cases for all major iPhone, Samsung, Blackberry, Huawei, LG, Motorola, Vodafone, Sony, Google and Amazon.

How do i check the model of my phone?

We are more then happy to help you locate the details of the model of your phone, all cases are individually printed so we need to ensure we have the right phone model. Steps: Go to Settings Click into top panel under settings (will states your name) Scroll down and you will see model of phone Example: John's iPhone This iPhone XS

Contact Us

If there are any questions regarding our FAQ’ please contact us on info@kkdesignslondon.com

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